BigCommerce integration

Smarter search optimization for BigCommerce stores.

Scouty installs as a BigCommerce app, indexes your catalog through REST and GraphQL Storefront APIs, and adds the discovery surfaces — semantic, visual, document, and AI — that mid-market and headless stores need.

Request a free expert-led Search Audit Book a demo

Platform-specific pain

Where BigCommerce stores typically struggle.

Catalog complexity outpaces native attribute support past ~10k SKUs
Synonym handling is limited to ad-hoc rules
No first-party analytics for failed searches
Visual, document, and AI search are not in scope natively
Headless storefronts need a flexible API layer

Integration approach

How Scouty installs and stays in sync.

Install via the BigCommerce app marketplace
Catalog sync via BigCommerce REST and GraphQL Storefront APIs
Optional document and image upload via Scouty
Storefront integration via Scouty widget or headless API
Webhook-based catalog and inventory updates
Multi-store and multi-channel dashboards on Pro and Platform

Capabilities

What you get on this integration.

Product search

Typo tolerance, SKU lookup, synonyms, merchandising across BigCommerce catalogs.

Semantic search

Use-case and natural-language retrieval for catalog-heavy mid-market stores.

Visual search

Image similarity across fashion, home, parts, and B2B catalogs.

Document search

Index PDFs, manuals, and spec sheets and link them to BigCommerce products.

AI / RAG

Grounded product Q&A and support assistants tied to BigCommerce data.

Headless-ready

Same Scouty surface for app and headless BigCommerce storefronts.

FAQ

Common questions about Scouty for BigCommerce.

Does Scouty work with headless BigCommerce?

Yes. The Headless API supports headless BigCommerce stacks (Catalyst, custom Next.js, etc.) and the merchant dashboard works alongside the API.

How does Scouty handle BigCommerce custom fields?

Custom fields and attributes can be indexed and surfaced as filters, search attributes, or AI retrieval signals.

Does Scouty support multi-storefront BigCommerce?

Yes. Multi-storefront setups are supported on Pro and Platform with a shared dashboard across storefronts and markets.

How fast does the index update?

Catalog updates flow through BigCommerce webhooks. Most catalogs see updates propagate within a minute; very large catalogs are batched and may take longer.

Is there a comparison between Scouty and Algolia for BigCommerce?

Yes — see our /comparison/scouty-vs-algolia page for an honest take.

Get started

Ready to put one search bar across your products, documents, and assets?

Start with a free expert-led Search Audit. A Scouty specialist will review your storefront and recommend a clear next step.

Request a free expert-led Search Audit Book a demo